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Our AC had a capacitor fail on a 102 F St Louis day. Even though it was just after 5 pm on a Friday night, Averill's Jack Farley responded and arrived in less than one hour. The problem was diagnosed and fixed within ten minutes! We are pleased and grateful!
Requested servicecall on a/c unit not running--Have been a customer of Averill for long long time--wonderful service-very professional-fast. Jack is the best! He explains in detail what is wrong and what is needed for the fix--very courteous and knowledgeable tech. Was at my home last year to install new thermostat. Would not consider calling anyone else for our heating and cooling
Thanks Jack, very professional.
We are very pleased with the level of service we received from Averill. We needed a new AC unit and decided to get several quotes. We immediately felt comfortable with Averill and felt they were giving us a trustworthy deal and keeping our best interests in mind. When they came to do the install, they were incredibly thorough. They went above and beyond to make sure we didn't have any questions and were happy with our product. Thank you for your excellent service!
As usual, I'm extremely pleased with Averill's staff. Brandon was here when he said he would be, was extremely courteous, very efficient and discussed all issues regarding my AC thoroughly. The woman in the office (I'm sorry I didn't get her name) who called back quickly about a question I had regarding my plan was very professional and friendly.
We had our heating and cooling replaced yesterday and I have to tell you that the guys, ( Mike Brandon Chris ) that installed them were very nice and oh so quick. The air conditioner is working perfectly and I expect that the heat will work well when the time comes. I recommend these people very much!
Great service from Averill as always. Jason was prompt and professional. Accommodation of my schedule with back to back spring check up was very much appreciated. Averill has serviced the family for years and will continue to do so. Thanks.
Jason S. performed our seasonal A/C check a couple of days ago. We have specifically requested that Jason respond to our HVAC needs for a number of years. He demonstrates an excellent knowledge of the equipment he is servicing and is very co-operative with someone who likes to ask a lot of questions. He is thorough and leaves his work area often cleaner than it was before his arrival. He has a sense of humor and laughs at my jokes, no easy task. Jason and the Averill Co. are highly recommended.I have to agree with a previous writer that finding this rating area was not an easy task.
Jack Farley stopped by and checked and cleaned our Trane AC for the summer. Friendly, competent, efficient. We have been with Averill for a total of about 20 years and have been pleased with their service and equipment.
Ben using Averill for many many years. When I moved I contacted them to install a new heating and ac system for the house. I can rest at ease that I am getting the best service possible. Jack performs yearly maintenance on the system and I have peace of mind with the quality of service he gives.